Beyond Fitness Privacy Policy
Effective date: November 14, 2026
Beyond Fitness respects your privacy. This policy explains what personal information we collect, how we use it and how we protect it, in line with British Columbia's Personal Information Protection Act (PIPA).
Who we are
Beyond Fitness is a private personal training studio at Unit 211, 1551 Cedar Hill Cross Road, Victoria, BC. In this policy, "we" and "us" mean Beyond Fitness.
Information we collect
We collect only what we need to provide our services. This may include:
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Contact details: your name, email address, phone number and mailing address.
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Health and fitness information: your goals, training history, lifestyle, injuries, medical conditions, limitations, and assessment and body-composition results.
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Session and account details: bookings, attendance, programs and progress notes.
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Payment information: processed securely by our payment provider. We do not store full card numbers.
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Website information: basic data collected automatically when you visit our website, such as browser type and pages viewed, through cookies and similar tools.
How we use your information
We use your information to:
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Respond to your enquiries and arrange your first conversation and assessment.
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Match you with a coach and design a safe, appropriate program.
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Schedule sessions, track progress and communicate with you.
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Process payments and keep business records.
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Improve our services and website.
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Send you news or offers, only if you have agreed to receive them. You can unsubscribe at any time.
We will only use client testimonials, names or photos in our marketing with your permission.
Consent
By giving us your information, you consent to its use as described in this policy. You may withdraw your consent at any time, subject to legal or contractual limits. If you do, we may not be able to continue providing some services.
Who we share it with
We do not sell or rent your personal information. We share it only:
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With your coach and the staff who need it to provide your services.
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With trusted service providers who help us run the business, such as our website host, booking, email and payment providers. They may only use it to provide services to us.
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When required or permitted by law, or to protect someone's health or safety in an emergency.
Some of our service providers may store information outside Canada, where it may be subject to the laws of that country.
How we protect it
We use reasonable physical, electronic and administrative safeguards to protect your information from loss, theft and unauthorized access. Access is limited to people who need it to do their work.
How long we keep it
We keep your information only as long as needed for the purposes above, or as required by law. When it is no longer needed, we securely delete or destroy it.
Your rights
You may ask to see the personal information we hold about you, and ask us to correct anything that is inaccurate. Please contact us using the details below. We will respond within the time required by law.
Cookies
Our website uses cookies to make it work properly and to understand how visitors use it. You can adjust your browser settings to refuse or delete cookies, though some parts of the site may not work as intended.
Changes to this policy
We may update this policy from time to time. The latest version will always be posted on our website, with the effective date at the top.
Contact us
If you have questions or concerns about your privacy, please contact:
Sarah-Jane Chilton, Owner
Beyond Fitness
Unit 211, 1551 Cedar Hill Cross Road, Victoria, BC
info@beyondfitness.biz · 250-891-9363
If you are not satisfied with our response, you may contact the Office of the Information and Privacy Commissioner for British Columbia.